DSers Review: Is It the Best App for AliExpress? (2023)

What is DSers?

DSers is an AliExpress dropshipping solution that allows users to place orders on AliExpress in bulk, track shipments, and manage products.

It’s a great solution for those looking to get into dropshipping or looking for a better way to manage their products and orders.

The biggest selling point of DSers: They save you 96.7% of the order fulfillment time by allowing you to bulk order your AliExpress orders in a matter of seconds.

On top of this, other features that make DSers popular are:

• Automated shipping tracking
• Multiple language support
• Customer management

We will take a deeper look into each of these features later down!

DSers is at an all-time high in terms of its popularity. Even Google Trends proves this:

Dropshippers really like DSers because of how simple it is to use and how much time they can save.

Here are some more stats that prove the popularity of DSers:

• Over 1.2M dropshippers use DSers on their online store
• DSers has almost 10,000 five-star reviews on Shopify
• DSers has managed around 150M orders in total

Impressive, right?

DSers was launched with a mission: to make dropshipping simple and easy for everyone.

It seems like they are succeeding in their mission, as they are one of the market’s most popular AliExpress dropshipping solutions.

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The pros of DSers

To help you make a decision about whether DSers is the right dropshipping solution for your business, we’ve compiled a list of pros and cons.

These include the features of the platform, ease of use, customer support, and pricing.

Let’s start with the pros!

1. It’s easy to get started

Straight away, when we signed up for DSers, we were impressed with how easy it was to use.

The interface is very user-friendly and straightforward. Most of the important stuff can be found on the left sidebar menu. From here, you can find suppliers, manage your products, track orders, and more.

Before accessing this, you have to integrate your online store and AliExpress with DSers, which takes under five minutes to do.

As DSers has a free plan, you can sign up without entering your credit card details.

2. Place orders in batches

Probably the most notable and popular feature DSers offers is the ability to place orders in batches.

According to DSers, this saves you 96.7% of the order fulfillment time compared to placing orders manually on AliExpress. You can select up to hundred products at a time and place your orders in just a few clicks.

Is the bulk order feature hard to use? No, actually very easy.

All you have to do is to head to the ‘Open Order’ tab from DSers and click ‘Awaiting Order.’

From there, by checking the box and clicking ‘Place order to AliExpress.’

A new window will open where you can review all of your orders.

That’s it!

After that, you have to confirm the orders, and you will see a notification. The orders will appear on the ‘Awaiting payment’ tab inside of DSers, where you can make the payment.

3. Auto sync tracking numbers

When an order is placed on AliExpress and the tracking information becomes available, DSers automatically syncs the information to your store, so you can notify customers.

Not only does this save you time, but it also offers a fantastic level of customer service to your dropshipping business.

Here is a quick overview of how the DSers auto sync system works:

1. Your AliExpress supplier ships your order.
2. DSers get the tracking number from the supplier.
3. DSers automatically sync the tracking information to your store.
4. Your client is notified (either automatically or manually, depending on your platform and the settings).

Again, this feature saves you a lot of time as you don’t have to manually track every order and update your customers.

Anyone who has been doing dropshipping with AliExpress knows the struggle of manually adding tracking information, so this is a fantastic feature that DSers offers.

4. Auto-update order status

DSers automatically updates you on the status of your orders, from placement to shipment.

Is the order placed? Was there some issue with the payment? When will it be shipped?

Auto update order status helps to solve all of these issues as it gives you a clear overview of what is happening with your orders at any given time.

5. Bundle products

One of the coolest features of DSers is its product bundling feature!

You can create a pack of products from different suppliers on AliExpress and offer it in your store as a bundle.

For example, if you are selling electronics, you can create a bundle of phone cases, screen protectors, and earphones.

You can then offer this bundle in your store, and DSers will place the orders for you with the different suppliers, so you don’t have to worry about anything.

The product bundling feature is great because it offers your customers more value and increases your average order value.

6. Integrates with multiple platforms

DSers has five different integrations: Shopify, AliExpress, Wix, PayPal, and WooCommerce.

Let’s go through the different integrations:

• DSers Shopify integration. This integration allows you to connect your Shopify store to DSers and manage your orders from one place.
• DSers WooCommerce integration. For those using WooCommerce, this integration allows you to connect your store with DSers.
• DSers AliExpress integration. Allows you to connect your AliExpress account to DSers.
• DSers Wix integration. DSers also supports Wix stores and connects seamlessly with them.
• DSers Paypal integration. You can also connect DSers with PayPal. DSers automatically pushes tracking information to your PayPal account.

We were pleased that DSers covers all the different parts of the business with their integrations such as PayPal integration, not just only the ecommerce platforms.

7. DSers Chrome extension

To make product importing easier, DSers comes with a Chrome extension.

The DSers Chrome extension allows you to import products from AliExpress into your store with just a few clicks.

The button is clearly visible on AliExpress product pages, and once you click it, the product information is automatically imported into DSers.

You can then edit the product information, add a description, and add your own images before pushing it to your store.

8. Multi-store management

Do you run multiple stores on different ecommerce platforms? No problem! DSers has you covered with their multi-store management feature.

With this feature, you can connect multiple stores to DSers and manage them all from one place.

This is a great time-saving feature, as you don’t have to switch between different tabs or windows to manage your stores.

Here are the most notable advantages of the multi-store feature:

• Connect multiple stores. If you have an online store with Shopify and Wix, you can connect both to DSers and manage them from one place.
• Manage your products. You can manage your products by filtering ‘All stores’ or one store at a time.
• Pricing rules. You can set different pricing rules, such as product cost range, shipping cost, profit margin, and more.
• Customized tracking notifications. You can set up customized tracking notifications for each store.

The multi-store management feature is great for those with multiple stores as it allows you to manage all of your stores from one place, saving a lot of time in the process.

9. Great customer support

If this wasn’t already enough, DSers also offers great customer support.

DSers offers 24/7 live chat and email support, so you can get help with any issues or questions you may have.

We tried their live chat support, and I was able to get a hold of someone within a few minutes.

On top of that, they also offer a comprehensive help center with articles and tutorials on how to use DSers.

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The cons of DSers

While DSers is a great platform, it’s not perfect. Here are some of the cons that we’ve found:

1. No warehouse options

As DSers works with AliExpress, most of the products will be shipped directly from China. This can lead to longer shipping times, which is something you need to take into consideration when dropshipping.

Sure, some of the AliExpress suppliers have warehouses in different countries, but not all of them do. If you want fast shipping times, you might want to consider local suppliers like Spocket.

2. Limited integrations

While we really like how DSers integrate with different parts of the business, they could definitely add more ecommerce platform integrations.

At the moment, they only support Shopify, WooCommerce, and Wix. I would like to see them add integrations for other platforms such as BigCommerce, Magento, and Prestashop.

On their website, they actually show a ‘More Soon’ sign for integrations, so hopefully, this means that they are working on adding more.

DSers pricing

DSers has four different plans, and the cheapest one is free. The free plan gives you access to three different stores, 3,000 orders per month, and the ability to process orders in bulk.

We would consider that to be a great free plan, and it is definitely enough to help you get started with the platform.

In terms of the paid plans, the prices range from $19.99 to $499 per month. The main difference between the paid plans is the number of orders you can process per month and the number of stores you can connect.

If you want to pay annually, you will get around a 20-25% discount, which is a great way to save money.

DSers also offers a 14-day free trial with no required credit card so that you can try out the platform before committing to a paid plan.

How do you get started with DSers?

Getting started with DSers is pretty straightforward, and to make it even easier for you, we’ve put together a quick guide on how to get started.

1. Sign up for DSers

First, you need to create an account. You can do that by going to their website and clicking on the ‘Sign Up’ button.

Enter your email address, create a password, and click on the ‘Create my account’ button.

2. Integrate your online store and AliExpress with DSers

During your sign-up process, you will also have to connect your online store and AliExpress with DSers.

If you don’t have an online store yet, you can create one using Shopify, WooCommerce, or Wix.

For beginners, we recommend Shopify, as it offers easy integration and an online store creation. We have a full tutorial on how to create your store with Shopify if you are interested!

You will also have to have an AliExpress, account, which is easy to create from their website.

The integration process is straightforward and only takes a few minutes to complete.

3. Start browsing products

Once you have integrated your online store and AliExpress with DSers, you can get straight into browsing products!

You have two options for this.

You can either browse products directly inside of DSers, or just browse in AliExpress, and use the DSers Chrome extension to import your products.

After you’ve looked through products and found the ones you wish to sell, you can add them to your online store.

That’s it!

Once the orders start coming in, you want to take care of your customers, and fulfill the orders as fast as possible, and make sure that the overall customer experience is good.

For selling, we’ve got a useful tip:

You can let DSers fill in the note for your supplier that tells them that you are dropshipping.

Using this method, you’ll be able to communicate to the AliExpress seller that you’re dropshipping and that no advertisements or recipes should be included in your package (this is called blind dropshipping).

What do other users say about DSers?

Using the help of review apps, we’ve found the most common things dropshippers say about DSers.

DSers has a mind-blowing 5/5 overall rating on Shopify with over 10,000 reviews.

They are definitely doing something right!

Here is what we found from the Shopify reviews:

• Dropshippers love their customer service. Here are a couple of examples:

I am using this app to start my online shop, so far the customer service has been amazing very helpful, and to the point, especially Krystal who helped me solve a major crisis ????

I used the live chat feature and was attended to super fast, within a few minutes my problem was solved. Fantastic service, so helpful and fast solution. I would highly recommend using this app

DSers users appreciate the wide selection of features, especially the bulk order feature:

AWESOME bulk orders feature! Aliexpress official? Hundred of orders a day costs a couple hours on oberlo, right? While only minutes on DSers when well setting.

Compare to other apps DSers is SO MUCH FASTER, no more labour repetitive work. One of our crew was fully occupied by order management, now he just needs 30 min a day for thousands of weekly orders!! Just insane!

FAQs about DSers

To give you a better idea of what DSers is and how it works, we’ve put together a list of some frequently asked questions.

DSers alternatives

DSers is a great platform, but it might not be the right fit for everyone. Here are some alternative options if you’re still on the fence about whether or not to use DSers.

1. AliScraper

Let’s start this alternative list with AliScraper, a dropshipping tool made by Spocket.

AliCcraper allows you to import thousand of AliExpress products to your online store with just a few clicks. It is a great tool for those who use Spocket, as they work hand-in-hand.

If you’re not familiar with Spocket, it’s a dropshipping platform that allows you to source products from EU and US-based suppliers.

These tools work great together as you can source products from Spocket and import them into your store using AliScraper.

2. AutoDS

Next on the list is AutoDS.

The main difference between DSers and AutoDS is that AutoDS integrates with more suppliers, such as Banggood, Etsy, and Gearbest, while DSers only works with AliExpress.

Other than that, they offer similar features and are both great options for those looking for an AliExpress dropshipping platform.

3. AliDropship (For WooCommerce)

AliDropship is a WordPress plugin that allows you to create a dropshipping store from scratch or convert an existing WooCommerce store into a dropshipping store.

The biggest difference between DSers and AliDropship is that AliDropship has a one-time payment, while DSers is a monthly subscription.

We have an in-depth review of AliDropship if you are more interested in the platform!

And for more DSers alternatives, check out our other article here!

Taking action

Reading and absorbing information and knowledge is great (definitely if it’s’ free!), but do you know what’s even better?

Taking action!

So, to help you with taking action with what you have learned in this article, take a look at the bullet points:

• Create an account with DSers (you can get started with their free plan!). Get yourself familiar with the platform and its features.
• Integrate your online store with DSers. If you don’t have an online store yet, we recommend going with Shopify, as it’s the easiest platform to use. We have a full tutorial on how to get started with Shopify if you are interested.
• Start browsing AliExpress for products to add to your store! Once you find good ones, the DSers chrome extension will help you add them to your store in just a few clicks.
• Start selling the products. Make sure your website is on point, settings are correct, and the DSers integration is working properly.

Of course, there is a lot more to learn about DSers and dropshipping in general (like marketing, for example), but this is a great start!

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Conclusion

In conclusion, DSers is a great platform that can help you take your dropshipping business to the next level.

While there are some things that could be improved, such as the number of integrations and the customer support, overall, I think it’s the best solution for you if you’re looking to streamline your AliExpress dropshipping business.

If you’re still not sure if DSers is the right solution for you, why don’t you try out the free plan or the 14-day free trial?

This way, you can test out the platform and see if it’s a good fit for your business.

Don’t forget that if you have any questions, you can always reach out to the DSers support team or leave a comment below, and I’ll be happy to help you!